FAQs

Frequently Asked Questions

Find answers to frequently asked questions about RS Visuals in Imus, Cavite.

Visit www.rsvisualsph.com and click “Book Now.” Select your preferred package and schedule, fill in your details, and proceed with payment to confirm your reservation.

After submitting your proof of payment, a confirmation email will be sent to you once your reservation has been
verified.

We accept GCash, bank transfer, and cash payments. Full payment details will be provided during booking confirmation.

Yes! Walk-ins are welcome, subject to slot availability.

For weekends (Saturday–Sunday), advance booking is highly recommended due to high demand.
Booking in advance allows you to secure your preferred time slot and package, while walk-ins are not guaranteed and will be accomodated based on availability.

Please note that confirmed bookings will be prioritized.

We are located on the 2nd Floor of Genesis Square Building, Open Canal Road, Malagasang II-C, Imus, Cavite.

Landmarks nearby:
Cafe 10/23, Imus Fire Station, Shakey’s, and Gasso

Get map details here.

Monday – Friday
11 AM – 7 PM

Saturday – Sunday
9 AM – 9 PM

Yes! Parking is available within the building premises and is offered on a First Come, First Served basis.

Yes. We recommend arriving 10 minutes early for check-in, orientation, and preparation before your session. If you arrive earlier, you may wait in our lobby area until your schedule begins.

Your session will start and end exactly as scheduled, regardless of late arrival. We kindly encourage clients to arrive on time to maximize their session.

Yes. We allow one (1) free reschedule per booking if requested before the 3-day lock-in period.
Please note:
  • Rescheduling requests must be made through our team.
  • Clients cannot reschedule appointments on their own.
  • Only one reschedule is allowed per booking.
Rescheduling Fees (within the 3-day lock-in period):
  • ₱250 — Classic, Deluxe, & Graduation Packages
  • ₱500 — Premium & Platinum Packages
To avoid fees and secure your preferred schedule, we highly recommend finalizing your appointment date and time before booking.

Bookings are non-refundable for cancellations and no-shows. Failure to show up for your appointment will
automatically forfeit the booking and payment.

Yes! Bookings may be transferred to friends or relatives , provided that the same schedule, package, and session time will still be followed

Absolutely! Pets are welcome at RS Visuals. 🐾
  • Dogs must wear a diaper during the session. 🐶
  • Up to 2 small to medium-sized pets or 1 large pet are free.
  • Additional pers are charged ₱100 per pet.
Please let us know in advance if you will be bringing a pet.
Yes! We can connect you with a makeup artist upon request.
Please note that makeup services are not included in our packages and require a separate payment.
Clients may be held liable for any proven loss or damage that occurs during their session.
Damage fees start at ₱100 and may exceed ₱1,000+, depending on the severity of the damage.

Our staff will assist you with the setup and guide you on how to use the remote shutter before your session begins, making the experience easy and beginner-friendly.

Yes! You may extend your session as long as there are no scheduled clients after your booking.

  • ₱300 — 15 minutes
  • ₱500 — 30 minutes

Self-shoot packages include all soft copies only. Prints and frames are not included, but may be availed separately after your session.

Yes! RS Visuals offers print and frame packages starting at ₱250.

Clients may choose from:

  • 4R Prints
  • 5R & 8R Frames
  • Our best-selling A3 Frames

All printed photos include color enhancement and the RS signature filter before printing. Kindly check our print packages for more details.

All raw digital copies taken during your session will be sent via Google Drive or AirDrop on the same day.

Please note that Google Drive links are only accessible for 7 days, so we recommend downloading your photos immediately.

All photos are delivered in high quality and are studio-ready.
If you would like enhanced photos, we offer a Photo Enhancement Add-On for ₱200 per 10 photos.
Please allow 1-3 days for processing, depending on the editiong queue.

Yes! Additional pax are welcome. An extra fee of ₱300 per person will apply.

Yes. Kids and infants are included in the total pax count. Only pets are free of charge based on our pet guidelines.

Yes! You may choose from our available free backdrops based on your package.
The number of free backfrop choices varies per package.
Please note that free backdrops cannot be exchanged for premium or add-on backdrops.

Yes! Companions are welcome inside the studio. Please note that only clients included in the paid package may participate in the photoshoot

We love seeing clients express their own style! We encourage you to bring your own outfits that match your preferred peg, theme, or aesthetic for a more personalized shoot experience.


You may bring as many outfit changes as you’d like during your session. Each studio also includes its own dressing room for outfit changes.

Yes! You may change outfits in our dressing room during your session.

 

Please note that your session will start and end exactly as scheduled, so we encourage clients to manage their time wisely.

All studio props may be used freely during your session. Clients are also welcome to bring their own props to personalize their shoot experience.

 

To help maintain the studio, we kindly ask everyone to observe proper care, CLAYGO practices, and RS Visuals’ Lost and Damages Policy.

Yes! You may use your phone to take mirror selfies or mini photoshoots in our amenities such as the reception, vanity, dressing, and waiting areas.

The photobooth rate is ₱250 for walk-ins and ₱200 for clients with booked studio appointments.

Clients will receive 2 printed photo strips for every photobooth session.

Yes! Soft copies can be sent via email after your session.

The photobooth can accommodate up to 5 pax.

Yes! Retakes are free as long as the photos have not been printed yet.

Printing usually takes around 5 seconds only.

Yes! Reprints are available. The same rate will apply

Yes! Pets are welcome inside the photobooth as long as they are properly supervised and cared for during the session. 🐾

Yes, definitely! Feel free to take BTS videos and photos during your session.

As of the moment, we do not yet accept photobooth rentals for events. Announcements and updates will be posted on our Facebook page.

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